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Offices are adapted to continue providing services to users despite the increase in infections

Offices are adapted to continue providing services to users despite the increase in infections


The regional Ministry of Housing and Territorial Planning (Miviot) of Herrera continues to provide service to citizens on a regular basis despite the pandemic and the increase in Covid-19 cases in the province.

Reynier Jiménez, regional director, indicated that in order to achieve the objectives, adjustments were made in the customer service departments such as Ventanilla Unica, Fondo Solidario de Vivienda, Leases y Desarrollo Social, to fulfill the mission of serving during normal business hours. 8:00 in the morning to 4:00 in the afternoon.

He pointed out that the biosecurity measures of taking temperature, frequent hand washing or alcoholic gel are continuing and maintaining a distance of two meters at the time of the entry and exit of the personnel, as well as in the care of the people who arrive at the different windows installed to carry out the procedures.

In the One-Stop Shop department, certifications of land use, consultations on easement, preparation of reports, coordination of logistics issues, among others, are handled, which were carried out until recently only by telephone.

In Social Development, guidance is being provided to the public on how to process applications for housing assistance, documentation of housing procedures is received and poverty and extreme poverty assessments are being carried out where cases are located where there are older adults, people with chronic diseases, disabled and contingency cases.

Likewise, in the Leasing department, contract services, consultations and direct mortgage discount are offered, while in the Housing Solidarity Fund, promoters and beneficiaries are served to process their documents that will then be sent to Panama and are being carried out. proper home inspections.

7/16/2021 1:47:16 PM